Please click on the items below, to read our latest news releases.
The impact of coaching and learning interventions on performance
Prosell developed a conversational selling programme for Telewest Broadband to improve save rates, which they did by 47%. The programme combined sales skills training with coaching of team by managers. Using Procoach, Prosell trained the managers to coach their teams.
At Prosell we believe that poor performance should not be accepted. The organisation needs to recognise there is a problem and then identify the causes. Widespread problems should be dealt with from the top, not dropped onto middle and junior management. However, once the organisation has adopted a performance oriented culture, then all levels of managers have an enormous part to play in coaching, motivating and leading their teams to success. Just one word of caution - you´ll need to show them how to do this!
Written by: Simon Morden
Date: Friday, December 09, 2011
With the potential for a double dip in Europe and possibly beyond, is now the time for companies to invest, particularly in their people? What are the risks of not investing?
An Post - growing retail sales through conversational selling
Written by: Guy Sellwood
Date: Thursday, December 08, 2011
An Post, Ireland’s postal service provider, briefed Prosell to design a transformation programme based on training, eLearning and Procoach. An Post has seen significant sales growth as a result.
