How to make training stick
Published Monday 10 July 2017
Blog
Do your retail sales teams have the emotional intelligence to sell proactively?
Published Sunday 11 September 2016
Prosell’s Mark BW McDermott outlines the value of developing the emotional intelligence of your retail frontline teams to sell proactively
What does teaching driving & managing a frontline team have in common?
Published Monday 5 September 2016
Mark McDermott from Prosell outlines some useful tips for sales & customer services frontline managers to improve performance of their teams.
Preparing for success. What lessons can sales and customer service managers draw from sport?
Published Tuesday 30 August 2016
What elements can be transferred from sport to business to ensure that workplace teams are well prepared to deliver outstanding performances?