What are the essential skills for a successful area manager?
The role of area manager is challenging requiring a broad skill set – including workplace coaching, financial acumen and HR expertise. So what are the essential skills for success? Read Mark McDermott's blog to find out more.
Don’t be a bottleneck – 5 tips to improve the performance of your frontline managers
Mark BW McDermott outlines how to stop your less experienced front line managers creating bottlenecks by allowing their teams to avoid responsibility and taking the initiative.
It is widely accepted that frontline managers play a critical role in high performing teams. Units with great managers have good morale, a clear idea of their objectives and understand the best way of achieving these goals. However, when you compare effective managers across a range of different successful businesses, superficially they appear to have little in common.