An Post RPM

“We have found Prosell to be very professional in their approach, responsive and adaptable to our needs and proactive in supporting and developing the programme. Changing culture in an organisation such as An Post takes time but since we commenced the programme  we have seen a significant shift in culture. Offices are becoming more focused on achieving sales targets, products and services are being proactively introduced to customers (when it is beneficial for the customer), and we have succeeded in getting staff in a number of offices to engage with customers outside the counter.”

Ken Murphy, Retail Performance Manager