“I have struggled in the past to find quality coaching capability and so have been greatly impressed by the overall quality and effectiveness of Prosell – and in particular the application of Procoach®.
I have employed Prosell training at both npower and recently at Ecotricity. They have worked on a number of projects covering customer service, call centre telesales and events training.
I can report tangible results; delivering increased performance and important cultural change within the organisation.
A key quality is their approach to projects – and often in sensitive situations they are able to engage at all levels - winning the support within the organisation at management level – and also delivering the enthusiasm and positive outcomes from those directly involved in the programmes.
I would certainly recommend Prosell - and I would say the tougher the challenge the more valuable they will be.”
Chris Wintle, Sales & Marketing Director, Ecotricity