Customer Services Train The Trainer Programmes

Some organisations are keen to develop their internal customer service training capability. These in-house trainers will need the skills to confidently plan, develop and deliver customer services training programmes that deliver lasting improvements in performance.

What skills do your in-house trainers need?
Your internal customer service training team will need a broad range of skills, with the ability to: -

Developing in-house customer service training specialists
With over 30 years of international experience across a broad range of industries, we can develop for you a customised train the trainer programme, focusing on the following areas: -

If you would like to discuss customer services training in your business, please do get in touch or call +44 208 755 5380.