Procoach® – performance coaching

We know — and the recent SEC study confirms it — that classroom training alone doesn’t change behaviour. The SEC report that coaching makes a training programme 4 times as effective as classroom training alone. We’ve seen it ourselves with our customers — the power of performance coaching.

Our Procoach® programme is built on these experiences and copious research. Both old and new research consistently confirms that coaching brings about tangible, measurable and continuous changes to business performance.

A practical workplace coaching programme, Procoach® focuses on enabling your managers to become effective performance coaches. This ultimately delivers great results and ongoing growth for your business. 

What results does Procoach® deliver? 

As you can see from our case studies, our Procoach® programme delivers tangible, measurable and continuous results for customers in a variety of industries worldwide. Examples include:

  • 50% to 200% sales revenue uplift
  • 36% growth in average order value
  • 47% increase in customer retention
  • 11% improvement in Net Promoter Score
  • 39% reduction in employee attrition


Results like these make a significant difference to your bottom line, as our clients can testify.

What makes it so effective? 

We know that Procoach® works. And our case studies and testimonials demonstrate the types of results you can expect to see.

But what is the rationale behind this approach? Here are some high level reasons why Procoach® delivers:

It delivers results Revenue growth, higher service levels and employee retention
It’s holistic It develops the skills, behaviours and attitudes to deliver your brand experience 
It’s founded on your needs Coaches learn not just “how” to coach, but also “what” to coach their teams on
It’s delivered in the workplace Managers become confident coaches, capable of developing their teams
It’s got “teeth”  Coaches are certified annually to ensure consistent and sustainable performance improvement
It’s flexible Our framework works within your existing performance management system

Find out more about us by taking a look at our resources section.

Next steps

If you would like to find out more about how we could help your business, please send us a message or call us on +44 (0)208 755 5380.

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