Customised sales training & coaching programmes
Improve the performance of your sales and customer service teams through effective training and coaching
We’re an international company dedicated to improving the performance of your sales and customer service teams. We do this by creating customised classroom training and coaching programmes, built around workplace learning and using the latest mobile learning technology.
Founded in 1985, we are an international skill development and performance consultancy, specialising in sales and customer service.
We work with you not only to improve but fundamentally transform your sales and customer service. How? By focussing on both what you do and how you do it.
We have a global network of Prosell offices with over 200 trainers. This means we can rapidly roll out programmes locally in whatever language you want.
Excellence in services
Customised programmes for sales and customer services teams
All our programmes will be tailored to your needs. We will take the time to get to know you, your business and your long-term goals. Only then we will develop a programme to improve the performance of your sales and customer services teams and deliver a measurable return on investment.
Sales training that
Sales and customer service are cornerstones of every business. When they’re great, they truly set you apart from the rest.
We can transform your sales and customer service. How? By helping your frontline teams and managers learn the skills they need to achieve their full potential.
We strive to give you a tangible, long-term return on investment. Our clients have seen some great results:
You might call what we do training. We prefer to call it learning and development.
What makes us different is that we go beyond classroom training, incorporating performance coaching and mobile learning to create a programme tailored to your business needs.
Procoach® - performance coaching
What results does Procoach® deliver?
As you can see from our case studies, our Procoach® programme delivers tangible, measurable and continuous results for customers in a variety of industries worldwide.
But why should you choose Procoach®?
Revenue growth, higher service levels and employee retention
It develops the skills, behaviours and attitudes to deliver your brand experience
on your needs
Coaches learn not just “how” to coach, but also “what” to coach their teams on
in the workplace
Managers become confident coaches, capable of developing their teams
Our framework works within your existing performance management system
We deliver more than training events. We deliver results because performance matters.
and VP Americas
(Prosell Pty Ltd) and
CEO of Prosell
It is difficult to believe that 30 years have already past since Peter Fulbrook set up Prosell, working from his back bedroom in London. Now, we are an international organisation with over 200 trainers worldwide, helping many high-profile companies develop their managers and leaders of the future.
I would like to take this opportunity to thank our many clients, who have trusted us to work with their people over the years. We appreciate that what we offer is an intangible service that initially may require a leap of faith. But we are truly proud of the results we have helped organisations achieve since 1985.
Find out the latest insights and developments in sales training and performance coaching right here.
How to make Zoom workshops work for you
Zoom has become a part of our daily lives since the pandemic hit. For many, the day starts and ends with Zoom calls. But as
How blended digital learning can turn your managers into performance leaders
Necessity is the mother of all invention. And 2020 has seen necessity take centre-stage for businesses worldwide. Staff have been forced to work from home
Why employee motivation drops when working from home and what you can do about it
The end is coming into view. Several COVID-19 vaccines have been approved and rollout of the vaccination programme is starting in earnest. But does that